OCR SDK Knowledge Base

Article ID: 1162 | Category: Licensing | Type: Hot Fix | Last Modified: 8/22/2013

Failed to run license. License allows only local usage.

Description

Error message “Failed to run license <Serial Number>. License allows only local usage.”

Reason

This message can occur if you use a local license, and during installation you have specified a Network License Server. Please note that Network License Server is not needed for a local license.

Solution

Replace the text in LicensingSettings.xml in \Bin subfolder of FineReader Engine 10 installation folder with the following:

<?xml version="1.0" encoding="utf-16" ?>
 <LicensingSettings xmlns="http://www.abbyy.com/Protection/LicensingSettings" /> 

Restart ABBYY FineReader Engine 10 - Licensing Service (in Windows go to Control Panel > Administrative Tools > Services, right-click ABBYY FineReader Engine 10 - Licensing Service and choose Restart in context menu).

If the issue has not been solved, please provide the technical support (support contacts are in support locator) with the following information:

1) How have you performed the installation of FineReader Engine 10 on your production physical server?

  • By clicking “setup.exe” or “ABBYY FineReader Engine 10.msi”.
  • Automatically via command-line.
  • Manually by copying necessary files.

2) Please generate AInfo report on your production physical server:

  • Go to \Bin subfolder of FineReader Engine 10 installation folder. By default it is C:\Program Files\ABBYY SDK\10\FineReader Engine (or C:\Program Files (x86)\ABBYY SDK\10\FineReader Engine in case of 64-bit Windows).
  • In \Bin subfolder please find \Support folder.
  • Please run “AInfo.exe” utility from \Support folder and click “Save…” button.
  • Please send the generated ZIP archive with AInfo report to us.
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